Scott Castle - Property Management - www.scottcastle.uk - 01202 397321

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  • Maintenance
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    • CMP
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OUT OF HOURS EMERGENCY -07340255743

Locked Out ?

Run Out Of Electric (Meter Cards)

Run Out Of Electric (Meter Cards)

Due to a rise in the number of calls we are receiving both in and out of office hours for people who have locked themselves out of their property we now have no alternative but to charge for this service as a staff member is required to attend.


Keys cannot be collected from our office as this is a master set to the property.


One of Charge - £40.00 - This does not include replacement keys


If you have locked yourself out during office hours - 830am till 430pm - One of Charge - £10.00 - This does not include replacement keys


Payments can be made by cash , card machine or bank transfer.


Spare keys can be cut and left with a friend or family member to avoid these charges, if you have a security key, please contact our office and we can arrange for this to be cut. You also have the option as always to call a locksmith to attend at your own cost.


Should you have any other questions or concerns in relation to this matter, then please don’t hesitate to contact our office. 

Run Out Of Electric (Meter Cards)

Run Out Of Electric (Meter Cards)

Run Out Of Electric (Meter Cards)

Due to a rise in the number of calls we are receiving out of office hours for people who have run out of electric meter cards and have not attended our office during office hours, we now have no alternative but to charge for this service should we have to attend the property.

 

Please prepare and ensure you have enough electric on your meter. The meter has an emergency element installed.


The following charges will apply


One of Charge - £40.00 - This does not include electric cards


Payments can be made by cash , card machine or bank transfer.


Should you have any other questions or concerns in relation to this matter, then please don’t hesitate to contact our office. 


All out of hours calls will be assessed before attendance.   


Please note that should a emergency call out not be deemed an emergency when they attend the tenant would be liable the call out charge. 


Please ensure that the service is used strictly for emergencies only. 


An emergency call out is not to repair or replace but to make safe until the issue can be dealt with during office hours.   


​In An Emergency : 

Please dial - 01202 397321 and follow the instructions provided.


Please provide your Your name, address and contact phone number.

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