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  • Home
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  • Services
    • Full Management Service
    • Block Management
    • Find A Tenant Service
  • Maintenance
  • Contact Us
  • More
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    • About Us
    • CMP
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    • UKALA

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CMP

Handling of Client Money


Scott Ford Management Limited (Trading as Scott Castle)


UKALA members must publish their client money-handling procedures in their website, as well as

making copies available to customers upon request.


Scott Ford Management Limited adheres to the Client Money Rules of Conduct using the following procedures:


All Client Money is held in a ringfenced Client Money Account/s with HSBC, an authorised

bank.


Scott Ford Management Limited operates Client Money Accounts into which all Client Money is paid


Scott Ford Management Limited ensures that Client Money Accounts are designated as such and are easily distinguished from any other account. - Scott Ford Management use an Internal Code System with (SC-AccountName or Site Name)


We have confirmed in writing with the bank holding the Client Money Account/s that the bank

acknowledges that the monies in the Client Money Account/s must not be combined with, or

transferred to, any other account maintained by the firm, and the bank shall not be entitled

to exercise any right of set off counterclaim against the money in the Client Money Account/s

in respect of any sum owed to it in respect of any other account of the firm.


Records and accounts are retained which show all dealings with client Money and

demonstrate that all Client Money held by the firm is held in a Client Money Account.


Scott Ford Management Limited Publishes its procedures for handling Client Money on our website


Scott Ford Management Limited provides copies of our procedures for handling Client Money to any person who may reasonably require a copy, free of charge.


Records are retained, which provide a history of all dealings with Client Money.


Client Money is repaid without delay if there is no longer any requirement to retain that

money.


Client money is repaid to the client upon request


Scott Ford Management Limited holds appropriate Professional Indemnity insurance cover


General Controls


Scott Ford Management Limited payments are processed by Directors only, and Auditors ensure that Any employees with the client money contact will always have clear segregation of duties

and responsibilities. 


An appropriate individual oversees the client accounting function. 


Scott Ford Management Limited employs competent and knowledgeable staff who are responsible for processing clients’ money and are familiar with Client accounting rules


Scott Ford Management Limited - Accounting systems and client data are securely controlled and protected -


Our IT and Computer systems are adequately protected for access, firewalls, back-ups, and

disaster recovery.


Scott Ford Management Limited provides adequate cover for holiday and long-term absence


All areas of the business apply the same level of controls in relation to the client accounting

function.


Block Management Properties


All sites managed by Scott Ford Management Limited have their own ringfenced clients accounts. Each site will have its own dedicated Xero Accounting Software (not linked to other properties) in which all transactions are evidenced and recorded. Each year a Chartered accountant will complete the required account filing and submission providing an audit on the years transacations. This is a 3rd Party company who do not have access to the funds but can view the live data. This is an additional level of security for client money.


Client Bank Accounts


Scott Castle holds client’s money in designated ring-fenced client accounts. Client money is available on demand. The bank accounts are correctly titled to include the name of the firm and the word “client” to distinguish the account from an office or any other account. This also includes accounts where Scott Ford Management Limited manage an estate or block. Written consent will be provided where interest has been retained by the Agent.


Client Accounting Systems and Controls


Accounting records and systems are appropriate to the nature and volumes of the client

account transactions.


System provide details of all money received into and paid from all client accounts and show

running balance of all clients money held.


Systems identify all receipts and payments to the client to which they relate


Client ledgers show cash balances held on behalf of clients at all time


Accounting records are completed promptly


All ledgers include the Client name and reference


Overdrawn balances on client ledgers are prevented by system controls


Adequate controls are in place over unidentified client money to ensure that such funds are

kept securely.


A list of client bank account details will be maintained


Reconciliations take place on a regular basis using Xero in which each payment in and out is coded. 


Any transaction / payments received are logged the next working day to allow a full day

worth of transactions to ensure all payments are received.


Multiple / bulk payments made in and out of the accounts are logged, created with a unique

reference and a copy is saved separate from the system to allow tracking.


Any errors identified in the reconciliation process are promptly rectified.

Controls over the payment of Client Money


Scott Ford Management Limited ensures that;


Checks are made to ensure that sufficient funds are held on behalf of the relevant client

before payments are made


Adequate authorisation procedures are in placed for payments made by electronic methods


All payments requests have supporting evidence and that documentation has been

authorised in advance by a Branch Manager


Effective controls are in place over the setting up of new supplier accounts on the system

Copyright © 2025 Scott Castle - All Rights Reserved.

 VAT Registered (504396355) - UKALA (073775)


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