Scott Castle are UKALA members who adhere to a code of practice and are recommended by the National Landlords Association.
As a UKALA members we are covered by Client Money Protection with CM Protect, providing financial peace of mind for landlords and tenants.
Additionally Scott Castle belong to the Ombudsman Services: Property independent redress scheme.
Scott Castle has become one of the first agents to achieve UKALA Agency Accreditation.
The family run business, which was founded in 1982 by Michael Scott, manages several hundred units of rented properties in Bournemouth, Poole, Christchurch and the surrounding areas. The award was presented recently to Scott Castle Lettings at the NLA’s Dorset AGM and festive dinner.
UKALA Agency Accreditation is a national scheme based on continued professional development for property managers with built in safeguards such as client money protection and independent redress which are included in UKALA membership.
The scheme offers greater consistency in property management and provides quality assurance for landlords, tenants and local authorities, many of which are increasingly looking to accreditation to improve all aspects of rental standards. UKALA Agency Accreditation is also recognised by the Mayor of London’s London Rental Standard
Mike Scott, Company Director of Scott Castle, said:
“We’re proud to be one of the first to achieve UKALA Agency Accreditation because we’re committed to professional development and we want to set ourselves apart from others.
“With UKALA Agency Accreditation our customers can be confident that we’re on top of our game and that the service and expertise we offer is second to none”.
Richard Price, Executive Director, UKALA, said:
“UKALA is committed to improving standards of property management and in an ever expanding private-rented sector, landlords and tenants increasingly need a letting agent that offers quality of service and peace of mind.
“Staff development is vital to running a successful lettings business and UKALA Agency Accreditation is the best way for individual staff and the business as a whole to improve and thrive.”
UKALA members enjoy discounted rates to the range of half and one-day courses organised by UKALA and the National Landlords Association (NLA) to help equip agency staff with an understanding of landlord-tenant and property management issues.
UKALA membership also includes 24/7 access to an FREE Online Library, which contains a wealth of information about the various and often complex legislation governing the letting of private residential property in England, Wales and Scotland.
The Online Library is continually updated to reflect recent changes in the law and provides essential advice on best practice, helping to ensure that UKALA agents are aware of their responsibilities to landlord and tenant clients.
For more information about UKALA or UKALA Agency Accreditation, visit www.ukala.org.uk
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